Privacy Policy

PRIVACY POLICY

Data & Privacy

Voo Corporate Advisory(“Company”) is committed to protecting the personal information provided by you, in accordance with the Personal Data Protection Act 2010 (“PDPA”), other related legislation, the Company’s and/or its Group’s own strict internal policy. This notice seeks to outline how the Company intend to deliver all the rights and protections that you are entitled to under the PDPA. This notice is provided in English language. The Company may amend this notice at any time.

Processing of Your Personal Data

When you apply for, update, modify or renew a financial product or services through the Company, the personal information including policy information, account information, financial information and Sensitive Personal Data pertaining to you (“Personal Data”) will be collected, held on computer and/or in documents, used, disclosed and otherwise processed by the Company and its employees, representatives, reinsurers, service and product providers, and affiliates to facilitate the performance and administration of the Company’s function as a financial adviser and financial planner company.

Nature and Source of Personal Data

The Personal Data as provided by you in the Personal Financial Discovery Form and other forms may include but not limited to your name, copies and other details of identity documents, address, telephone number, email address, and other contact details, information concerning age, occupation, race, nationality, marital status, employment details, creditworthiness, physical or mental health or medical condition (“Sensitive Personal Data”).

The Company may also obtain your Personal Data from other sources, such as bureaus or agencies established or to be established by regulatory authorities, operators of registers or databases available to the insurance industry, government departments, agencies or authorities, any party who has, does or will provide products or services to you and to whom you have granted consent, our commercial partners, financial services intermediaries, reinsurers, third party administrators and/or service providers, your attending doctors, hospitals, clinics, other medical professionals, facilities or pharmacies, laboratories, your lawyers, agents, bankers, proposed assignees, group policy holders, benefit plan administrators and employer, or related persons or organizations where such information would be essential for the purposes stated herein.

Purpose of Collecting and Using Your Personal Data

The Personal Data you have provided to the Company together with other information the Company may obtain about you, will be collected, used and otherwise processed by the Company for the following purposes:

To communicate with you.
To conduct client verification, both new and existing.
To better understand your financial situation and provide relevant quotes, financial products, and services.
To detect and prevent fraud or criminal activity related to financial transactions.
To investigate, report, and prevent breaches of confidential information, fraud, money laundering, terrorist financing, and other criminal activities.
To manage and administer your account, including collecting amounts due and enforcing security or other rights.
To maintain and enhance our business relationship with you, including providing customer service, marketing, and promoting products and services within our Group.
To fulfill the terms of any agreements or services related to you.
To maintain and develop our business systems and infrastructure.
To facilitate data transfer and sharing with our Group or third parties, including those outside Malaysia, acting on our behalf.
To comply with legal, regulatory, or court order requirements, including guidelines from authorities or governing bodies.
To record and report internally or to industry associations or institutes related to our business.
For any other purposes related to executing your instructions or our business dealings.
To conduct market research and use the findings to improve our business plans, products, and services.
To respond to your inquiries.
To enforce our legal rights or obtain legal advice.
To provide facilities, including computer, telecommunications, and technology services.
For any other purposes related or incidental to the above.

Disclosure of Your Personal Data

We may disclose your Personal Data under the following circumstances:

To your employer and its representatives, agents, and affiliates, especially if you are insured under a group insurance policy provided by your employer.
To our parent companies, subsidiaries, affiliated companies, or their employees, professional advisors, agents, or representatives.
To third-party service providers, suppliers, and vendors who offer administrative or other services/products to the Company and/or its Group, as deemed necessary or appropriate by the Company.
To comply with all applicable laws, regulations, guidelines, or other legal
To litigate, defend, or respond to actual or potential lawsuits or inquiries from regulatory or non-regulatory bodies.
To protect the rights and property of the Company and ensure the technical competence and functioning of our systems.

Data Transfer and Sharing

Where the Company considers it necessary or appropriate for the purposes of data storage or processing or human resource management, the Company may transfer your Personal Data to another member of the Group of third party service or product providers within or outside Malaysia, under conditions of confidentiality and similar levels of security safeguards.

Choices for Personal Data and Impact resulting from failure to supply information

You may choose whether or not to provide your Personal Data to the Company. If you choose not to do so, the Company may be unable to provide you with the services and/or products requested. Hence, it is obligatory for you to provide the Company with your Personal Data when you choose to apply for financial services and/or products with the Company.

Your Rights of Access and Correction

You have the right to request access to and correction of your Personal Data held by the Company subject to any applicable legal restrictions, contractual conditions, upon payment of a prescribed fee and a reasonable time period. You also have the right to request in writing for the Company to limit the processing your Personal Data including for direct marketing purposes. However, before allowing such access or making such changes, we may request verification of your identity or other details to help us address your request appropriately.

Any enquiry or complaints or written request for access to Personal Data or correction and/or deletion of Personal Data, or to limit the processing of your Personal Data handled by the Company should be directed to:

Customer Services

Voo Corporate Advisory Lot 40, Block E, 1^st Floor, Lorong Plaza 333- 6,

Plaza 333 Kobusak Commercial Centre, Jalan Lintas,

88300 Penampang, Sabah, Malaysia

Tel No.: 011-6257 8338

Email : vca.advisory@gmail.com

Information About Another Person

When you give the Company information about another person, you confirm that they have appointed you to act for them, to consent to the processing of their personal data and to receive on their behalf, any data privacy notices.